Headset EPOS IMPACT 760 Duo

The EPOS IMPACT 760 Duo is a wired, over-ear headset designed for contact centre and office use. It delivers rich, natural sound across a 20–20,000 Hz frequency range and features three beamforming microphones with EPOS BrainAdapt™ and EPOS AI™ to ensure clear voice pickup even in noisy environments. The lightweight (145 g) construction, leatherette earpads and 1.8 m cable make it suitable for all-day professional use and seamless integration with communication platforms such as Microsoft Teams.

Advantages

The headset provides industry-leading voice pickup using three digital beamforming microphones and AI-powered noise suppression for natural-sounding calls. Its lightweight design and soft leatherette earpads support comfort during extended shifts, while an ergonomic inline controller allows easy call handling, mute and volume adjustments. Certified to meet Microsoft Teams Open Office requirements, the EPOS IMPACT 760 Duo offers reliable compatibility and consistent audio quality.

Suitable for

• Contact centre agents and customer service representatives
• Office professionals making frequent voice calls
• Open office environments requiring strong noise suppression
• Users who need wired, reliable connectivity for desk-based work

Key specifications

• Brand: EPOS
• Model: IMPACT 760 Duo (MPN: 1001213, EAN: 5714708010180)
• Connectivity: Wired
• Ear coupling: Circumaural (over-ear)
• Frequency response: 20 – 20,000 Hz
• Cable length: 1.8 m
• Weight: 0.145 kg
• Wearing style: Head-band
• Colour: Black

How to use

Connect the EPOS IMPACT 760 Duo to the relevant audio port on your computer or desk phone using the 1.8 m cable. Position the headband comfortably on your head so the circumaural earpads fully cover your ears. Use the inline controller to answer and end calls, mute the microphone, or adjust the volume during a conversation. For optimal microphone performance, position the headset so the boom and microphones are directed toward your mouth without touching it.

Recommendations

For best call clarity, use the headset in environments that meet Microsoft Teams Open Office recommendations and ensure firmware or device drivers are kept up to date. Clean the leatherette earpads periodically with a soft, dry cloth and avoid exposing the headset to extreme heat or moisture to prolong service life.