Headset EPOS IMPACT D 30 USB ML - EU

The EPOS IMPACT D 30 USB ML - EU is a wireless DECT headset designed for office and call centre use. Weighing 84 g and featuring a slim black design with a head-band wearing style and supra-aural ear coupling, it provides a balance of comfort and a compact footprint for hotdesking and multiworkstation environments. Single connectivity to PC and EPOS Voice™ technology deliver clear voice pickup and reliable wireless range while DECT security certification and protected pairing help keep calls secure.

Advantages

The headset offers premium audio performance with focused voice capture via EPOS Voice™ technology, enabling clear, natural conversations. Its lightweight construction and streamlined form support extended use and tidy workspaces. Wireless DECT connectivity provides stable range and single‑PC pairing for straightforward plug-and-play operation, and certified DECT security reduces the risk of third‑party interception.

Suitable for

• Office staff who need freedom of movement during calls
• Call centre and contact centre agents using hotdesking
• Remote desktop or home office setups with PC connectivity
• Environments requiring secure wireless voice communication

Key specifications

• Product name: EPOS IMPACT D 30 USB ML - EU
• Connectivity: Wireless DECT, single connectivity to PC (USB)
• Wearing style: Head-band
• Ear coupling: Supraaural
• Weight: 0.084 kg
• Color: Black
• Manufacturer codes: MPN 1000991, EAN 5714708007944

How to use

Connect the headset base or USB adapter to your PC and complete the protected pairing process according to the supplied instructions. Place the head-band on your head with the supra‑aural earcup resting over the ear for a secure fit. Use the onboard call controls to answer and end calls, and rely on the EPOS Voice™ microphone pickup to prioritise the agent’s voice during conversations. Charge or dock the headset between shifts if applicable.

Recommendations

For optimal performance, ensure the headset and base/dongle are within the recommended DECT range and avoid placing large metal objects or other DECT devices between them. Follow company policy for hygiene and shared headset use when hotdesking, and keep firmware updated to maintain security and audio improvements.