HPE 3Y TC Ess wDMR MSA 2062 Storage SVC

Next-business-day on-site support for HPE MSA 2062 Storage Arrays, with defective media retention for data security.

Overview

HPE Tech Care Essential provides 3 years of hardware and software support for HPE MSA 2062 Storage Arrays. This service includes remote problem diagnosis, access to HPE Support Center, and electronic remote support. Defective media retention ensures that failed drives remain in your possession, addressing data governance requirements.

What stands out

• 3-year service duration with next-business-day on-site response
• Defective media retention included for sensitive data environments
• Coverage window: 9 hours a day, 5 days a week
• Parts, materials, and labor replacement included
• Firmware and software updates provided

Technical details

• Service offering: HPE Tech Care Essential
• Supported product type: Storage Array
• Supported product model: HPE MSA 2062 Storage
• Service delivery method: Electronic License
• Service activation required via HPE portal

Our verdict

A comprehensive support package that combines responsive on-site service with data-retention flexibility, ideal for businesses relying on HPE MSA 2062 arrays.