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Jabra Engage 40 - (Inline Link) USB-A MS stereo

Jabra Engage 40 - (Inline Link) USB-A MS stereo
Jabra Engage 40 - (Inline Link) USB-A MS stereo
Jabra Engage 40 - (Inline Link) USB-A MS stereo
Jabra Engage 40 - (Inline Link) USB-A MS stereo
Jabra Engage 40 - (Inline Link) USB-A MS stereo
Jabra Engage 40 - (Inline Link) USB-A MS stereo
Jabra Engage 40 - (Inline Link) USB-A MS stereo
Jabra Engage 40 - (Inline Link) USB-A MS stereo
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143,12 €
Je ontvangt +0,51 €
Meet Jabra Engage 40, the new generation of contact centre headset. The power to improve customer satisfaction is now in your hands. Our Engage+ software delivers intelligent call insights in real time to boost agent performance and enhance customer satisfaction. With innovative speech optimization ... Lees meer
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Voorraad 5 Code 119115 Merk JABRA Model 4099-413-279 Garantie 2 jaar

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Meet Jabra Engage 40, the new generation of contact centre headset. The power to improve customer satisfaction is now in your hands. Our Engage+ software delivers intelligent call insights in real time to boost agent performance and enhance customer satisfaction. With innovative speech optimization and hearing protection, along with a powerful 2-microphone system, the overall audio experience is given a massive boost. You’ll be comfortable too, thanks to an ultra-lightweight yet durable design, adaptive fit and comfort-enhancing ear cushions for improved noise isolation. You focus on what matters most. We’ll take care of the rest.

Jabra Engage 40 is a contact centre headset that provides real-time call insights to make every customer your most satisfied customer yet. Designed for both comfort and durability, Engage 40 features a duo of intelligent microphones and a programmable control unit, to make handling calls easier than ever before.

Sounds like satisfaction

With Engage 40, calls have more clarity, and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights. This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.

On the ball

A software system that can analyse conversations as they happen? Meet the Engage 40 with innovative Engage+ software, the future of contact centre headsets.Live, on-screen pop-ups give instant feedback, so you can improve your customer’s call experience as it’s happening.Engage+ delivers live guidance on factors affecting your customer’s call experience, including background noise, silence and interruptions. 1Onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.Show me more1 Free software download required. Integrations available for selected platforms.

Double the mic, double the satisfaction

Sound quality can make or break a call. We equipped Engage 40 with not one, but two microphones: One to help you defeat background noise once and for all and the other to keep your voice razor-sharp, enabling accurate speech-to-text capability.Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.

A comfortable agent is a happy agent

An uncomfortable agent makes for an awkward call, so we've designed Engage 40 to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super lightweight, with angled cushions for the most comfortable fit.We’ve also popped an innovative maze-shaped pattern on the earcups of every headset. It’s based on studies of actual users like you and designed specifically to relieve pressure on the ear, helping you stay relaxed and focused on the needs of your customer. *weight varies for stereo and mono variants

Built for “oops”

Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 40 to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet.It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.

Easy listening

With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times…) With Engage 40’s specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically ensure that incoming calls are crisp and clear - just another clever feature bringing calm efficiency to every conversation.

Kind on the ears

That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 40. With Jabra SafeTone™ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.We’ve included loads of groundbreaking hearing protecting technologies, including: IntelliTone 2.0™, which keeps average noise exposure at a safe level PeakStop™ 105 dB, which prevents sudden loud noises BalancedVoice™, which processes the incoming sound for clearer calls Speech level normalisation, which keeps incoming calls at your preferred volume Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful soundsBecause hearing protection isn’t an afterthought. It’s a lifetime investment.

Your new personal assistant

Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.Engage 40 uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue, and focus on your customer - it’s all taken care of.But we would say that, so we tested this unique technology with users like you. They agreed that it makes higher-pitched voices clearer and makes speech easier to pick out from background noise, all while cleverly evening out voice tone, creating harmony for your ears*. *Evaluation of near-end-listening enhancement study, Jabra – Nele-e, Fraunhofer IDMT, Feb-May 2017

Crush the conversation

With Engage 40, all the power is at your fingertips. Answer, mute and control the volume of your calls with just a few simple taps. Handling calls has never been this simple.The customisable buttons of the control unit can be integrated with your contact centre and Unified Communications (UC) platforms, including Amazon Connect and Genesys, for efficiency where it matters. Hop between platform screens and control the volume with programmable buttons for speedy call handling. A better call experience for you and the customer has never been so easy.

Friends with everyone

Connecting with your customers is a walk in the park with Engage 40. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory. 2With a UC variant certified for Google Meet, Works With Chromebook3 and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected. 2. Software may be needed for configuration. Refer to Jabra.com/platforms for details.

Come back later

Say ‘no’ to costly interruptions with the Engage 40 headset, which sets clear boundaries by showing when you’re busy. A red light will glow automatically when you’re busy on a call, showing anyone around you that now isn’t a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you’re free.

How to use

Connect the headset to your workstation using the appropriate wired interface. Place the head-band over your head and adjust the position of the ear cushions for a secure, comfortable fit that provides effective noise isolation. Position the boom microphone near the mouth for optimal voice pickup, and use your system’s audio settings or the Jabra Engage+ software to monitor call insights and adjust levels.

Recommendations

For sustained comfort and best audio performance, ensure the ear cushions are seated correctly and check that the microphone is positioned close to the mouth but off-axis to minimise plosive sounds. Use Jabra Engage+ software where available for real-time call metrics and to apply hearing-protection settings.

Belangrijkste kenmerken
  • Call centres and customer support teams
  • Office professionals handling frequent calls
  • Environments requiring clear voice communication and noise isolation
  • Connectivity technology: Wired
  • Frequency range: 50 - 20,000 Hz
  • Ear coupling: Circumaural
  • Wearing style: Head-band
  • Weight: 0.144 kg
  • Colour: Black
  • Model/MPN: 4099-413-279
  • EAN: 5706991026146
Specificaties
Aan-/uitschakelaar
No
Aanbevolen gebruik
Office/Call center
Aantal microfoons
2
Automatisch verbinden
No
Automatische uitschakeling
No
Automatische volumeregeling
No
Beamforming
Yes
Bedieningstoetsen
Volume +, Volume -
Bedrijfstemperatuur (T-T)
14 - 131 °F
Beschermhoes
No
Bewegingssensor
No
Bluetooth
No
Bluetooth Low Energy (BLE)
No
Bluetooth-profielen
SBC
Botgeleidingssensor
No
Breedte
167 mm
Breedte (inch)
16.7 cm (6.57")
Breedte verpakking
185 mm
Certificering
Cisco;Unify;Microsoft Teams;Zoom;Google Meet;Amazon Chime;Works With Chromebook
Clear Voice-technologie
Yes
Daisy chain
No
Diepte
167 mm
Diepte (inch)
16.7 cm (6.57")
Diepte verpakking
50 mm
Digitale signaalverwerking (DSP)
Yes
Draagtas
Yes
Draagwijze
Head-band
Drivermaat
2 cm
Drukontlasting in het oor
No
Duurzaamheidscertificaten
TCO
Eenvoudig koppelen
No
FM-radio
No
Frequentie microfoon
100 - 14000 Hz
Frequentiebereik koptelefoon
50 - 20000 Hz
Frequentierespons (gespreksmodus)
100 - 14000 Hz
Frequentierespons (muziekmodus)
50 - 20000 Hz
Garantiekaart
Yes
Gecertificeerd voor Microsoft Teams
Yes
Geoptimaliseerd voor
Microsoft Teams
Gewicht
63 g
Handsfree
No
Hartslagmeter
No
HD voice
Yes
HearThrough
No
Hoogte
54 mm
Hoogte (inch)
5.41 cm (2.13")
Hoogte verpakking
249 mm
Impedantie
32 Ω
Inhoud verpakking
Headset;Carry pouch;Warranty and warning leaflets
Led-indicatoren
Call
Lengte USB-kabel
2.4 m
Materiaal behuizing
Polycarbonate (PC), Acrylonitrile butadiene styrene (ABS), Silicone, Thermoplastic elastomer (TPE)
Materiaal oorkussen
Polyurethane (PU)
Maximaal ingangsvermogen
30 mW
MEMS-microfoon (Micro-Electro-Mechanical System)
Yes
Microfoon dempen
No
Microfoongevoeligheid
-38 dB
Multipoint-verbinding
No
Muziek afspelen
Yes
Near Field Communication (NFC)
No
Ondersteunde toepassingen
Engage+;Jabra Direct;Jabra Xpress
Oorkoppeling
Circumaural
Oplaadbare accu
No
Oplaadcase
No
Oplaadstandaard
No
Opslagtemperatuur (T-T)
-5 - 55 °C
Over-the-air-updates (OTA)
No
Productkleur
Black
Producttype
Headset
Refurbished
No
Ruisonderdrukking
Yes
Ruisonderdrukking
Yes
Snelladen
No
Spraakbegeleiding
No
Spraakbesturing
No
Stalen scharnieren
No
Technologieën voor gehoorbescherming
Jabra PeakStop
Telefoonboekprofiel (PBAP)
No
Type headset
Binaural
Type microfoon
Boom
Type oorkussen
Single size leatherette cushion
Type ruisonderdrukking
Passive
USB Type-C-oplaadpoort
No
USB-poort
USB Type-A
USB-verbinding
Yes
Veiligheidsinformatieblad
Yes
Verbindingstechnologie
Wired
Virtuele surround
No
Werkt met Amazon Alexa
No
Prijsverloop van de afgelopen 6 maanden
Jabra Engage 40 - (Inline Link) USB-A MS stereo
Actueel
143,12 €
Laagste
122,09 €
Hoogste
144,13 €
Wijziging 24 uur
-0,85 €   -1%
Week
+20,56 €   +17%
Maand
+14,01 €   +11%

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